Privacy Policy
Effective Date: 08/19/2026
New Pathway Recovery IOP LLC ("NPR," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We may collect personal information you provide directly, including your name, phone number, email address, and information submitted through web forms, intake paperwork, or SMS opt-in. We do not collect protected health information (PHI) through this website; PHI is handled separately under our HIPAA Notice of Privacy Practices, provided at intake.
How We Use Your Information
We use the information collected to respond to inquiries, schedule appointments, send appointment reminders and account notifications via SMS or email, and communicate with you about our services.
Who We Share Information With
We do not sell your personal information. We do not share your information with third parties for their marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes. Information may be shared with service providers who help us operate (e.g., our EMR/scheduling platform) solely to deliver services to you, and as required by law.
SMS Communications
By opting in, you consent to receive SMS messages from New Pathway Recovery IOP LLC, such as appointment reminders and account notifications. Message frequency varies. Message and data rates may apply. Text STOP to opt out at any time, or HELP for assistance. SMS consent is not shared with third parties.
Contact Us
Questions about this policy can be directed to vcabral@newpathwayrecovery.com or 855-994-2833.